"Sorry no refunds! Any defective merchandise will be replaced upon return for the same title within 30 days of purchase." Please email us with any problems you might have and we'll see what we can do to rectify the issue.
How To Contact Us:
Should you have other questions or concerns about these policies, please send us an email at jbk@bbsentertainment.com
BBSentertainment
PO Box 292659
Los Angeles, CA 90029
Or call between noon and 5pm pst 323-640-8130